Navigating Your Personal Injury Claim: A Step-By-Step Guide for Our Clients

Dear Valued Client, 

Warm greetings from The Mines Law Firm. We truly appreciate your trust in choosing us to represent your interests following your incident.
Here’s a clear guide to ensure we move forward effectively in seeking the rightful compensation you deserve. 

Maintaining Confidentiality:

  • Keep It Private: Discuss your injuries only with our office personnel and medical practitioners treating you. Avoid any dialogue with outsiders about your case.
  • Statements: Do not provide written or recorded statements to any parties, particularly insurance companies, if that applies to you. But remember, it’s okay to converse about property damages, like car damages after a car accident, if that applies to you.
  • Social Media: Be careful what you post online. Some insurance companies hire investigators to search for you and to claim you are not actually injured due to your activities.

Adhering to Medical Advice:

  • Why It’s Important: A full recovery is our mutual goal. Following your doctor’s guidelines not only aids your health but strengthens your case.
  • Consistency Is Key: Regular medical visits document the severity of your injuries. Frequent gaps can impact the potential compensation. Stay proactive and prioritize your health.
  • Speak Up: You must always tell your doctor about every symptom you have, especially if new ones develop. You need him or her to document these in your file.

Handling External Communications:

  • What to Do: Forward all correspondence related to your incident to our office. This includes forms, letters, and bills. You can take a photo with your phone and send it by email to
  • Precaution: Never sign any document without our guidance.

Facing Insurance Hurdles? Reach Out:

  • For example, if you were in a car accident, and you feel an insurance company isn’t addressing your property damages appropriately, you are welcome to contact your case manager to let her know what is going on.

Stay Connected with Us:

  • Inform us promptly about changes like address shifts, hospital discharges, or any new developments related to your case. Let us know when your doctor says you are done treating.

Bill Management:

  • Preserve every bill related to your case. These documents add value and can be crucial during negotiations. Take a photo and e-mail them to

Documentation Checklist:

Provide us with:

  • Injury photographs
  • Relevant insurance policy details
  • Witness details
  • Medical bills
  • Wage loss proofs, if applicable.

Future Incidents:

If, unfortunately, you’re involved in another incident during this case, notify us immediately.

Completion of Treatment:

Inform us once you cease medical treatment so we can promptly work on the next stages of your claim.

While our services are rendered on a contingency fee basis, detailed in the agreement you signed, rest assured that our main objective remains to secure the best outcome for you. Personal injury claims can, on average, span a year. This is a general timeframe, with some cases being resolved sooner and others taking longer. 
Your trust is paramount. We commit to act diligently, ensuring your rights are upheld and working towards a swift recovery for you.